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Can I complain about a punishment even though I have already acknowledged it?

Yes, you can. Once you have received an entry in your rule violation record, there is a guaranteed period of 60 days during which you can complain about entries in your rule violation record, so you will have plenty of time to resolve the issue with Tibia customer support. In fact, we recommend you acknowledge punishments as soon as you have read them, as you cannot log into the game or post in the forum as long as there are unacknowledged entries in your rule violation record.

Note: Please keep in mind that once the 60 day complaint period for an entry in the rule violation record has passed, any further complaints regarding this entry cannot be considered.

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