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I found an error in the game (bug). Who should I report it to?

Please report bugs to the tutors in the help channel (Ctrl+T). They can make a bug report which will be directly sent to CipSoft.

Keep in mind that reports should be as detailed as possible. Ideally, you should give a description of the bug, a short evaluation of the bug's seriousness, and, most importantly, a detailed listing of the steps that are necessary to reproduce it. Please focus on important information and leave out anything which is not crucial to understand the problem.

If your client crashes, a detailed error report is written to your error file. You will be asked to submit this error at your next log into the game. There is no need to report such an error apart from completing the form at the login.


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