How can I change my registration information?
To change your account registration data, please follow the instructions given below:
- To change the registration information, go to your account page and click on "Edit".
- Correct the given information and confirm your changes with your password. Once you are done, click on "Submit".
- Carefully read the information given on the next page. You will also receive an email that informs you of the request to change your registration information. Note that your registration address has not been changed, yet. You have only requested to change the information.
You will now find the following note at the top of your account page for a period of 30 days: "A request has been submitted to change your account registration. You must wait until [DATE] in order to confirm the new account registration data. Please cancel the request if you do not want your account registration to be changed!".
After a period of 30 days has passed, you will find the following note on your account page: "A request has been submitted to change your account registration. You can now confirm the changes of the account registration to finalise them. Please cancel the request if you do not want your account registration to be changed!"
- To confirm the change, please click on "Edit" at the top of your account page.
- On the following page, please click on "Accept" to finalise the changes of your registration information.
Please note that it is impossible to change the Date of birth
and the Gender
. Do not worry though, to get a new recovery key it is only necessary that your name and your address are correct.