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What is element 5?
Element 5, a service of Digital River, is our partner that handles all orders and payments concerning Tibia premium time on our behalf. For a detailed description of the ordering process please see the manual section on payments via element 5. If you have a payment problem, please contact element 5 via email support-eng@element5.com or at their hotline:| | USA: | +1 (952) 646 5022 | | | Germany: | +49 (0) 221 31088 30 |
Please remember to always state your order reference number when dealing with element 5.
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