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Someone got access to my account and changed my password ("hacking"). What can I do?

First you should find out how some other person could get your account data to make sure it cannot happen again! Please see our security hints for valuable tips on how to identify and to remove the problem. Remember that if you try to get your account back before the security problem has been removed it is quite possible that the hacker will get access to your account again. Once you have removed the security problem you can get back access to your account by using the Lost Account Interface.

We regret to say that if the Lost Account Interface cannot help you, our email support will also be unable to help you.


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