I have lost some items or skills. Can they be restored or do I get a compensation?
We regret to say that in most cases, we do not restore any items or skills that have been lost due to lags, kicks, bugs, theft, hacking or any other reason. Please note that resets of individual characters to the state of a previous server save are also not possible. Moreover, please understand that we cannot compensate for losses of your characters' values or items in any way.