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Reporting Bugs


If you should encounter an obvious error in the game, please report it to our tutors via the help channel (Ctrl+T). They can make an official bug report, which will be forwarded directly to CipSoft.

Keep in mind that reports should be as detailed as possible. Ideally, your report should contain the following information:

  • a short description of the bug
  • a short evaluation of the its seriousness
  • a detailed description of the steps necessary to reproduce it

Make sure to focus on important information and leave out anything which is not crucial to understanding the problem.

Please keep in mind that players are expected to report all bugs. Withholding information on bugs and, above all, intentionally using obvious errors in the game for one's own advantage are, in fact, violations of the Tibia Rules.

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