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Reporting Client Crashes

We always do our best to provide a stable game, but unfortunately, we can never completely rule out the possibility of client crashes due to technical limitations.

If your client crashes, a detailed error report is automatically written into an error log file. You will be asked to submit this log file next time you log into the game. It will then be automatically forwarded to us for investigation. Please note that there is no need to make any further reports regarding the crash incident, as the log file contains all relevant information.