An authenticator offers players an additional layer of security to help prevent unauthorised account access. If your account is connected to an authenticator, you will be asked to enter a valid authenticator token in addition to your account's email address and password whenever you try to log into the game or the Tibia website. Depending on the authenticator method you have chosen, you will receive this token either from an app or via email.
In Tibia players can choose between two methods: Two-Factor Email Code Authentication and Two-Factor Authenticator App. However, accounts can only be connected to one authentication method:
1. How to link your Tibia account to two-factor email code authentication:
Note: If you should ever change your account's email address, the account stays linked to two-factor email code authentication. The email code will then be sent to the new email address.
2. How to link an authenticator app to a Tibia account:
1. Before you connect your Tibia account to an authenticator app, you need to enter your valid recovery key. This is important because in case your mobile phone, tablet etc. breaks or gets lost, the recovery key is the only way to disconnect your Tibia account from the authenticator.
2. It is also important to use an authenticator app on a different device than the one you are playing Tibia on. An authenticator on the computer you use for playing Tibia will not help you to protect your account if somebody gains access to your computer.