Reporting Illegal Character Names
If you see a character that has a name that really disturbs you and that violates the Tibia Rules, you can report it.
In the game:
To do so, you need to open the report dialog box by right-clicking on the character or the character name in a channel. Select "Report Character Name".
- On the first page, please select the Tibia Rule which the character is violating. If the name does not fit into one of the given categories, do not report it. If in doubt whether a character name is illegal, do not report it.
- If you report a non-English name, please offer a translation in the first field. In the second field, you must enter a comment with additional information on why you are reporting this character name.
- Please check if you have entered everything correctly. Click on "Submit" to send your report to customer support.
On the website:
You can report an illegal name directly from a character page by clicking on "Report Name". Note, however, that you need to be logged into your account on the website to be able to use this function.
- From the drop-down menu select the "Reason" why you are reporting this character name. If the name does not fit into one of the given categories, do not report it. If you have any doubts as to whether a character name is illegal, don't report it.
- Offer a translation when reporting a Non-English name in the second field.
- Enter a comment with additional information on why you are reporting this character name in the last box.
- Finally, click on "Submit".
- On the next page, please check if you have entered everything correctly and click on "Submit" to send your report to customer support.
Note: You may only have 20 pending reports at a time (excluding bot/macro reports). A report is set on pending until customer support has processed it.
Further, you will not be able to make any reports if you have made too many invalid reports in the last 30 days. In the Rule Violation Reports section on your account page, you can check how many reports you have left.